Coaching
AI Tour & Call Coaching, Purpose-Built for Multifamily Leasing
Complete visibility into every single interaction with your prospects.
By analyzing tours, calls, emails and texts, Grotto's intelligence delivers a 360-view of leasing performance to management in a fraction of the time.
You'll never need a secret shop again.
Analysis and scoring of every tour and call.
Grotto uses data-driven criteria that are predictive of conversion and maximizing revenue.
Self-serve coaching feedback for agents after every tour and call.
Eliminates thousands of hours of annual L&D and coaching time.
Typical
Feedback Cycle
Grotto
Feedback Cycle
Typical
Feedback Cycle
Grotto
Feedback Cycle
Frequency
Once quarterly. Via a secret shop.
Continuous. Grotto analyzes every single leasing interaction.
Frequency
Once quarterly. Via a secret shop.
Continuous. Grotto analyzes every single leasing interaction.
Speed
Once annually, as part of L&D training material refreshes.
Immediately, after every prospect interaction.
Speed
Once annually, as part of L&D training material refreshes.
Immediately, after every prospect interaction.
Personalization
Generalized training initiatives and overly broad feedback based on anecdotal, biased insights, driving little impact.
Personalized, N-of-1 feedback available instantly to agents via a self-serve platform.
Personalization
Generalized training initiatives and overly broad feedback based on anecdotal, biased insights, driving little impact.
Personalized, N-of-1 feedback available instantly to agents via a self-serve platform.
Resources
Countless L&D hours and endless manpower.
None. Completely self-serve.
Resources
Countless L&D hours and endless manpower.
None. Completely self-serve.